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iRideShare
Quick Links:
Registration
- Before you begin (helpful hints).
- We recommend that you check some of the links located on the left sidebar menu. For example, before you enter into any carpool arrangements, you should probably review “Tips for a successful carpool,” the “Carpool discussion checklist,” and “Frequently Asked Questions.”
- When you are ready to begin the iRideShare registration process, click on "Register / Login" on the sidebar menu. This will take you back to the Login Page.
- On the Login Page.
- Click "Register Now" to set up your iRideShare account.
- Terms & Conditions Page.
- After reading the Terms & Conditions, mark the check box to accept the waiver of liability.
- Create Login Details Page.
- Select your email address location – work or other.
- Enter and confirm your work or other email address and a password.
- Indicate if you wish to have your password emailed to you if you forget it.
- Click "Create my Account".
- Create My Profile Page.
- By default the system assumes that you are looking for commuting partners, unless you uncheck the “Availability” box.
- Create your profile by entering the requested information (name, phone, smoker/non-smoker, gender, the commuting options you are interested in, and whether you are looking to be a carpool driver and/or passenger). Your profile will be used to match you with compatible rideshare partners.
- Provide any comments relating to your commute preferences, such as “I pick up coffee on the way to work”. Any comments you provide will be visible to other iRideShare users that match your profile.
- By default the system will email you when a new user matches with your profile, unless you uncheck the “Automatic Matching Notifications” box.
- Click "Create My Profile".
- Create My Commuting Schedule Page.
- Create your commuting schedule by indicating your start and end times (i.e., the time of day you need to arrive at your destination and the time of day you can leave for the return trip back to your origin). You can have different start and end times for each day of the week, and you can also indicate how flexible these times are by modifying the default time flexibility (plus or minus 30 minutes).
- Click "Save My Commuting Schedule".
- Create My Addresses Page.
- Add your home or other origin address and the nearest major intersection. You can type in your address or click on your home or origin location by clicking on a map. Your home/origin location is not revealed but the nearest intersection information is displayed to potential rideshare partners.
- By default the system assumes that your origin address is the same as your home address, unless you uncheck the “Origin Address” box.
- Provide the name of your employer, college or other commute destination.
- Add your work, college or other destination address and the nearest major intersection. You can type in the address or click on your destination location by clicking on a map.
- Click “Save My Addresses". You may be prompted to choose between alternative street addresses. After choosing the correct address, click the “Save My Addresses” again.
- Confirm Your Email.
- An automatic email will be sent to you to confirm your account. Check your email inbox and click on the link within the email from SLO Regional Rideshare to access your profile.
- Once your account is confirmed you are able to search for compatible rideshare partners.
- Log back onto the system (if necessary) to begin looking for rideshare partners.
- My iRideShare Page
- After you have logged back in, you will be at the "My iRideShare” Page. This will be the page which will always appear upon logging into iRideShare.
- Click on "Find Ride Matches" and your match list will be immediately generated.
- Potential Commuters
- Choose the person(s) who best matches with your commute preferences.
- Your identity is protected until YOU make contact with a potential match.
- To filter potential partners based upon your own criteria, move your cursor to the match list and hover over the icons to get more information about a potential partner, such as any comments they provided when registering.
- Email Matching User
- Use the system to generate an email to anyone on your match list. The email will be from your email address, so that if they reply it will be directly to your email address and not transmitted through the iRideShare system. The iRideShare communications system is in the process of being modified so that all user email addresses will be hidden.
- Don’t be surprised if you register today and don’t immediately find a match. The system is new and it will take time to build the user database. However, if you chose to leave the “Automatic Matching Notifications” box checked, the system will email you when a new user matches with your profile. For more information check the links on the left sidebar menu.
Frequently Asked Questions
Is there a charge to use SLO Regional Rideshare’s iRideShare software? There is no charge to use iRideShare.
How does the system work? SLO Regional Rideshare uses state-of-the-art geocoding technology, searches for matches along a route from your origin to your destination, and offers extensive user-controlled search defining abilities. It defaults to searches within employer groups and maximizes accessibility and usability for users.
How do I register with iRideShare? Registering is easy. Follow these steps:
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First time users:
- Click on ‘Register as a new user’
- Enter your work email address and select a personal password
NOTE: By entering your work email address you will enable the system to search for compatible carpoolers within your employer group.
- Enter your personal profile information such as gender, driver or passenger preference, etc.
- Enter your address information including
- Home address
- Carpooling origin address (if different from your home address)
- Destination (work) address
- The system will confirm your origin and destination on a map.
- If the system doesn’t recognize the address, you will be able to select your location on a clickable map. Drag your cursor across the screen to move the map or zoom in/out with the “+” or “-“ buttons. li >
- Define your travel schedule.
- Select ‘Search for matches”
- The system will return a list of potential carpool partners, based on your defined search criteria. You may modify or change any of this data to better narrow down your search. li >
- To contact a person from your matchlist, select “email this person”. The email is sent from you to the contact directly from iRideShare. The contact is then able to reply directly to you. li >
Registered Users:
- Login with your Userid and Password
- Start searching
- Contact people from your matchlist
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Why do you recommend that I use my work email address? All email addresses require confirmation before the system enables you to search for carpoolers. Often people searching for carpool partners are most comfortable searching within their own employer group. Email verification will be used to ensure that people who want to search within their own employer group are doing so with validated registrants.
Why can’t I search for carpool partners immediately upon registering? Before you are permitted to search for carpool partners, the system will send an email to validate the email addresses entered. When you receive the email please click on the activation link to enable the search feature.
How does iRideShare find carpool matches? iRideShare is one of the most advanced ridematching systems in existence today. Your origin and destination are geocoded to a corresponding latitude and longitude coordinate. A ‘route’ from your origin to work is evaluated. The system will match within a user-defined distance from your origin, destination and along your route.
What if I don’t want other people to ‘find’ me in searches because I’ve found a carpool partner or I’m not able to carpool right now? Simply click on the “Personal Profile” button, and then uncheck the button that says ‘I am actively looking for a carpool partner”
Is my information private? Yes. Rest assured that all of your data is secured to a very high level using the same technologies that on-line banking and major on-line merchants utilize. No information provided during registration will be provided to any external agency at any time. For monitoring purposes aggregate data only will be used to evaluate and assess the ridematching system.
What about car insurance? Personal or corporate vehicle insurance is dependent upon your policy. Therefore it is strongly recommended that you check with your insurance provider prior to initiating any carpool. SLO Regional Rideshare assumes no responsibility for insurance issues.
What if I only want to match with people from my workplace? If you register using your work email address and leave the button checked that says “search only within my employer group” the default settings of the system will search only within your own employer group. If you uncheck this box, you will be matched with everyone in the system that is looking for a carpool partner outside of their own specific employer.
I registered using my email home address, but want to match within my employer group. Simply click on the “Change UserID and Password” button and modify your UserID. You will immediately receive an email which will ask you to click on a provided link to confirm your modified email address is functional. You will also receive another email which will contain your UserID and Password. Please save this email for future reference.
I forgot my UserID. What can I do? Remember that your UserID is also your email address.
I forgot my Password. What can I do? On the login page simply click on the link “I forgot my password”. Enter your email address and the password which corresponds to that email address will be immediately mailed out.
I work at two different jobs in different locations. What can I do? If you have two email addresses, then you can create two different accounts with different address profiles.
What if I don’t find a match? First, make sure you’ve tried adjusting your search settings. The default setting searches within 2 miles from where you live or work or 2 miles along your route. You can expand or reduce these search distances as necessary. If you still don’t find a match, try searching again in a week or two. It takes a while to build up registrants in the database so don’t give up if you’re not immediately successful.
Will encouraging carpooling reduce transit use? SLO Regional Rideshare is all about improving the travel options for commuters. Typically carpoolers are those whose origin, destination or working hours are not conducive to using transit. There have been no known studies that demonstrate a correlation between a ridematching system and reduced transit use. In fact, when more options are available to commuters some may find that by carpooling on some days they are more likely to use transit on the days they don’t carpool. A ridematching system provides increased opportunities for carpooling only. In addition, iRideShare provides bus trip planning in the City of San Luis Obispo. We are working on expanding this service to the entire county.
How do I get help if I’m having technical problems? If you’re experiencing any problems click on the help link at the bottom of the page to email technical support.
Who do I contact if I have comments or general questions? Click on the comments link at the bottom of the page to email SLO Regional Rideshare.
What is SurveyPeople Corp.? SurveyPeople Corp. is the developer of the iRideShare application and hosts the application database. SurveyPeople Corp. is a Microsoft Gold Certified Partner.
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